For agencies & web teams
Every client project under control — reports included
Your clients submit requests and bugs through a widget or portal. Your team works through them on boards — with time tracking and securely stored credentials.
No credit card · 30 days of Pro free · up and running in 15 minutes
- Servers in Germany
- GDPR-compliant
- Built in Germany
- Servers in Germany
- GDPR-compliant
- Built in Germany
An ordinary day
From client report to invoice.
Here's how a report moves through your team — from the client's first click to a clean invoice.
The client reports the bug
A client spots a bug on their website and clicks the widget — no account, no sign-up. They mark the spot in the screenshot and send the report.
The report becomes a task
The report lands in your requests inbox, complete with screenshot and technical details. One click turns it into a task in the right client project, with a priority and an owner.
Share replies and status
You reply straight from the board, without switching tools. The client tracks progress in their portal through a personal access link — with no account of their own.
Time and credentials in place
The time spent is captured with the timer, and the client's credentials sit in the encrypted vault. Billing and handovers run without endless searching.
One price instead of three subscriptions
A typical agency stack: a board tool + a separate feedback widget (Marker.io from $39/month, Usersnap from $99/month; as of July 2026) + password management. IssuePilot bundles all of that into one price — and your clients never cost a thing.
The prices of the providers mentioned may change — check the current terms directly with each vendor.
Answered honestly
What agencies often ask us.
“My clients won't sign up for any tool.”
They don't have to. The widget is a single click on your website, and the portal is a personal link — no sign-up, no new password, no barrier.
“We already have a board tool.”
The move takes an afternoon: a guided wizard imports your items from Jira, Asana, Trello and Linear — with a preview and mappings you can correct. Your open tasks are transferred in no time.
“What does an extra client cost?”
€0. Client contacts and portal access are never charged — you only pay for your own team members.
More on the everyday details: the customer feedback widget — or head straight to pricing.
Bring your client projects into one place.
Try all Pro features for 30 days, then keep using IssuePilot for free — no credit card. Your clients never need an account and never cost a thing.
No credit card required · Up and running in 15 minutes · Cancel anytime
- Servers in Germany
- GDPR-compliant
- Built in Germany
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