About us
From a small team in Germany.
IssuePilot didn't come out of a large corporation — it came from a web team that lived the same problem for years: feedback, bugs and tasks scattered across too many channels. So we built the tool we always wished we had.
Three fields · up and running in 15 minutes · then the free plan continues automatically
- Servers in Germany
- GDPR-compliant
- Built in Germany
Why IssuePilot exists
Born out of our own project work.
In everyday web and software work, feedback came from everywhere: by email, in chat, as a screenshot, in a meeting. In the end, tracking down the report took longer than fixing it. No existing tool was a proper fit — some were too heavy and complex to set up, others had no way to collect feedback straight from the website, and almost all of them kept data somewhere in a US cloud.
So we built IssuePilot: a tool that maps the path from a report to a finished task in one place — with a widget that pulls feedback straight from your website, and with data that stays in Germany.
It’s made at Schneider & Liska Webservice in 69214 Eppelheim — where IssuePilot is developed, operated and continuously improved.
Who's behind it
If something breaks, you write to me.
IssuePilot is built and run by Schneider & Liska GbR in Eppelheim, Germany — no corporation, no call centre, no ticket maze. Write, and you get an answer from someone who knows the code.
IssuePilot is young. We have no customer logos to hang here, and we don't invent any. What you can verify instead: the changelog, the roadmap — what IssuePilot can't do. All public, all dated.
Yannick Schneider
Schneider & Liska GbR · 69214 Eppelheim
usually answered within one business day
What we stand for
Four principles we hold ourselves to.
Privacy is not a paid extra
Servers in Germany, no tracking without consent, data minimisation as standard. What others treat as an enterprise add-on is part of the baseline for us.
Focus over feature overload
We'd rather build a few things that work day to day than a long list nobody uses. You should be able to get started without a manual.
Close and easy to reach
No ticket maze: when you get in touch, you hear back from someone who knows the product and builds it — usually the same business day.
Honest, no hype
We only promise what the product can do. We'd rather tell you what's still missing than claim something that doesn't hold up in practice.
Privacy & hosting
Your data stays in Germany.
For agencies, support teams and anyone handling client data, where information is stored matters. With IssuePilot, it's unambiguous.
Servers in Germany
All data is stored on servers in Germany. Nothing moves to a US cloud, and you always know exactly where your team's work lives.
GDPR from day one
No tracking without your consent, processing under the GDPR, and a data processing agreement on request. Privacy is built in, not an add-on.
From Germany, and reachable
Built and operated by a team in Germany. Your questions are answered by someone who knows the product — usually the same business day.
Operator
Schneider & Liska GbR · Schubertstraße 14 · 69214 Eppelheim · Germany
You’ll find all legal details in the legal notice. We’re happy to answer questions via the contact page.
Try it for 30 days.
Every new account starts with every Pro feature and no payment details. After 30 days your workspace continues on the free plan – you don't have to do anything and you lose nothing.
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- Servers in Germany
- GDPR-compliant
- Built in Germany
Still got a question? Write it down